# An AI sales agent for businesses in Indonesia

> An AI sales agent for Indonesian businesses: answers product and price questions on WhatsApp in Bahasa Indonesia, recommends from your catalogue, captures leads and books trials and visits.

Canonical: https://heykiko.io/ai-sales-agent/indonesia
Last updated: 2026-11-07

Kiko answers buyers' questions in Bahasa Indonesia the moment they message, recommends from your catalogue, takes the details of interested buyers, and books a trial class, a consultation or a visit, on WhatsApp, your website and Telegram.

## How Kiko sells

- **Answers “masih ready?” instantly**: Stock, prices and options from your catalogue, with product cards on WhatsApp.
- **Recommends what suits**: A buyer describes what they want; Kiko suggests the products or packages that match.
- **Collects the buyer's details**: Once the buyer is interested, Kiko asks for the details you choose, once. Their WhatsApp number comes with the chat.
- **Books a trial or a visit**: A trial class, a consultation or a showroom visit at a real open time in your local time, added to your Google Calendar.
- **Gives sales the full story**: Every lead reaches your team with the conversation, and anyone who asks for admin goes straight to the inbox.

## A sample conversation: A course enquiry turned into a free trial class

A student asks from an Instagram ad. Kiko answers from the course list and books a free trial class.

- **Customer**: Halo kak, kelas IELTS weekend ada? Biayanya berapa?
- **Kiko**: Ada kak! Kelas IELTS Sabtu–Minggu, 8 minggu, Rp2.400.000. Ada trial class gratis juga, mau coba? (Sabtu 09.00 / Minggu 13.00)
- **Customer**: Sabtu 09.00. Nama aku Rina
- **Kiko**: Siap Rina, trial class IELTS kamu Sabtu jam 09.00 ya!

English Hub, Surabaya is a sample business; the names and prices are made up.

## Selling to customers in Indonesia

Indonesian buyers find you on Instagram, TikTok or a marketplace, then message on WhatsApp to ask if it's still available. The seller who answers first usually gets the sale.

- **From ad to WhatsApp to booking**: Buyers who come from a Click-to-WhatsApp ad get an answer in seconds, and Meta charges nothing for your messages to them for up to 7 days after you reply.
- **Prices and promos from your list**: Kiko quotes only what's in your catalogue and knowledge, so buyers aren't promised a discount that doesn't exist.
- **Late-night shoppers**: Plenty of buying questions arrive after 9pm. Kiko answers them then and books the next step.
- **Broadcasts to opted-in buyers**: Contacts who agreed to hear from you can get your next promo as a WhatsApp campaign from the same number.

Source: [Meta: WhatsApp pricing, free entry point](https://developers.facebook.com/docs/whatsapp/pricing)

## Questions about AI sales in Indonesia

### Can an AI agent sell on WhatsApp in Indonesia?

Yes. Kiko answers buyers' questions from your catalogue in Bahasa Indonesia, recommends what fits, takes their details and books a trial or a visit. Your team gets each lead with the conversation.

### Does it work with Instagram and TikTok traffic?

Kiko answers anyone who taps through to your WhatsApp, and replies to Click-to-WhatsApp ads open Meta's free window of up to 7 days.

### Will it make up prices or stock?

No. Kiko answers only from your catalogue and knowledge, and offers your team when it isn't sure.

### Can it book trial classes and consultations?

Yes. Kiko offers your real open times in your local time, books the one the buyer picks and adds it to your Google Calendar.

### What does an AI sales agent cost in Indonesia?

HeyKiko plans start at $29 a month after a 14-day free trial with no card. Meta bills WhatsApp messages to your own account.

## Related

- [HeyKiko in Indonesia](https://heykiko.io/ai-agent/indonesia)
- [Customer support in Indonesia](https://heykiko.io/ai-customer-support/indonesia)
- [WhatsApp pricing in Indonesia](https://heykiko.io/whatsapp-api-pricing/indonesia)