# Answer students and parents about courses, fees and dates, on the channels they use

> Answer course, fee and schedule questions and enrol interested students.

Canonical: https://heykiko.io/solutions/education
Last updated: 2026-11-04

Kiko answers from your course pages, prospectus and fee lists, collects details from interested students, books trial classes or calls, and passes anything sensitive to your admissions team.

## Questions Kiko answers for you

- “When does the next intake start?”
- “How much are the fees?”
- “Is there a trial class?”
- “Do you offer weekend classes?”
- “What are the entry requirements?”
- “Can I pay in instalments?”

1. **Courses and fees, answered**: From your prospectus and pages, with the source on every answer.
2. **Enquiries become leads**: Name, contact and the course they asked about, saved for your admissions team.
3. **Different answers for students**: Signed-in students can get answers from material that the public can't see.

## Questions from education

### Can enrolled students get different answers?

Yes. You decide which knowledge each group of signed-in users can use, and what everyone else can see. A visitor who isn't signed in only gets answers from what you've made public.

### Can Kiko book trial classes?

Yes. Kiko offers open times from your Google Calendar and books the one the student picks, then confirms it in the chat.

### Can we message past enquiries about a new intake?

Yes, with WhatsApp or email campaigns to your contacts. Replies come straight back to Kiko.

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