# Answer every property enquiry and book viewings while you're out showing homes

> Answer listing questions and book viewings for every enquiry, at any hour.

Canonical: https://heykiko.io/solutions/real-estate
Last updated: 2026-11-04

Kiko answers questions about your listings from your website, asks the buyer what they're looking for, saves them as a lead and books a viewing, then hands serious buyers to your agents.

## Questions Kiko answers for you

- “Is the 3-bedroom on Elm Road still available?”
- “What's the asking price?”
- “Can I view it this weekend?”
- “Are pets allowed?”
- “What are the monthly fees?”
- “Do you have anything under 800k?”

1. **Every enquiry answered**: From your listing pages and documents, at night and at weekends, on WhatsApp and your website.
2. **Leads with context**: Kiko asks for a name and email once it has helped, and saves each buyer as a lead with the conversation it came from.
3. **Viewings booked**: Open times from your calendar, booked in the chat and confirmed to the buyer.

## Questions from real estate

### Can Kiko read my listings?

Kiko learns from the pages and files you add, such as your listings pages, brochures and price sheets. Re-import your website when listings change, or connect a read-only database for live availability.

### Where do the leads go?

Every lead is saved in HeyKiko with the chat it came from and where it came from, and you can export them or follow up from the list.

### Can my agents take over a chat?

Yes. Any team member can reply from the shared inbox, which pauses Kiko for that chat, and assign chats to the right agent.

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