The 8 best Botpress alternatives at a glance
This isn't a ranking: each tool is best for something different. We make HeyKiko, so we placed it where it fits.
| Tool | Best for | Starts at | Free option |
|---|---|---|---|
| 1. Voiceflow | Customer experience teams building chat and phone agents | Pricing on request | Free trial, no card |
| 2. Rasa | Developers who must run the agent on their own servers | Free; Enterprise on request | Free Developer Edition |
| 3. Chatbase | Many channels and integrations in one AI agent | $40/mo | 7-day trial |
| 4. HeyKiko | Businesses on WhatsApp, Telegram and their website | $29/mo | 14-day trial, no card |
| 5. Respond.io | Larger teams across many messaging apps | $99/mo | 7-day trial, no card |
| 6. Intercom Fin | Support teams on Intercom or an existing helpdesk | $0.99 per outcome | 14-day trial, no card |
| 7. Chatling | Small budgets that still want WhatsApp and a live-chat inbox | $25/mo | Free plan; 7-day money-back |
| 8. DocsBot | Answering from large documentation and ticket histories | $49/mo | Free plan, no card |
What Botpress does well
Botpress is a strong product, and for some teams it's still the right choice. Its own pages list:
- A real builder: a visual studio, code, an SDK and a hub of integrations
- A free plan to prototype on, with AI usage included in each conversation on paid plans
- Website chat, WhatsApp, Telegram, Messenger, Instagram, Slack, SMS and email, plus Zendesk, HubSpot and Salesforce
- A built-in helpdesk with hot handoff; SOC 2 Type 2 and GDPR
Why people look for a Botpress alternative
- A big jump from the free plan to Plus at $189 a month, for 250 conversations
- Packs of 100 extra conversations ($65 on Plus) are added automatically as you near the limit
- WhatsApp starts on Plus, voice only on Enterprise, and only the older v12 can be self-hosted
- Someone has to design and maintain the agent, which is more than many small businesses want
What to look for in an alternative
- 1
Build it, or have it ready
A builder gives you control and takes time. A ready-made agent answers once it has read your content. Decide who on your team will look after it.
- 2
Where it runs
If your data must stay on your own servers, few tools allow it. Most are hosted services; check before you build.
- 3
How usage is billed
Conversations, credits, outcomes and usage-based billing behave differently as you grow. Price your real monthly volume, and check what's added automatically.
- 4
The channels you need, on the plan you'd buy
WhatsApp, Telegram, voice and Instagram often start on higher plans. Check the plan, not just the list.
- 5
Your security requirements
If you need SOC 2, ISO 27001 or a HIPAA agreement, check that the tool states it today.
The alternatives, one by one
1. Voiceflow
Best for: Customer experience teams building chat and phone agentsAn AI agent platform for building chat and voice agents with a visual canvas, a choice of models and enterprise controls, hosted by Voiceflow.
Does well
- Chat and voice in one builder: a website widget, phone numbers (its own in the US and Canada, Twilio or SIP) and SMS
- A wide choice of models from OpenAI, Anthropic, Google and Meta; Zendesk, Salesforce, HubSpot and Shopify
- SOC 2 Type II, ISO 27001, GDPR and HIPAA
Watch for
- No published prices: businesses request pricing, and billing is usage-based
- WhatsApp is listed but we found no setup guide for it, and no Telegram; production runs only on Voiceflow's hosting
2. Rasa
Best for: Developers who must run the agent on their own serversA conversational AI platform for developers, which you can run on your own servers or private cloud, or as a managed service on Enterprise.
Does well
- A free Developer Edition licence you can use locally or in production: one bot, up to 1,000 external conversations a month
- Self-managed on-premises or in a private cloud, so the data stays with you
- A no-code flow builder and multi-LLM management on its platform
Watch for
- Built for engineering teams: you host it, connect channels and maintain it yourself
- Enterprise pricing is through sales; channels come through REST and WebSocket connectors, with a paid phone (IVR) add-on
3. Chatbase
Best for: Many channels and integrations in one AI agentAI support agents trained on your content, with many chat channels, AI on regular phone lines and a long list of helpdesk and CRM integrations.
Does well
- Website, WhatsApp, Instagram, Messenger, Slack and email; AI on phone lines from Basic
- Zendesk, Salesforce, HubSpot, Intercom, Shopify, Stripe and Zapier
- A wide choice of models; SOC 2 Type II, with a HIPAA BAA on Enterprise
Watch for
- A small entry plan: 700 message credits for $40; human takeover starts on Basic at $150
- No Telegram; booking needs a Cal.com or Calendly account
4. HeyKiko
Best for: Businesses on WhatsApp, Telegram and their websiteOne AI agent for your website, WhatsApp and Telegram, trained on your own pages and files, that books into Google Calendar, hands chats to your team and answers WhatsApp calls. We make HeyKiko, so read this entry with that in mind.
Does well
- WhatsApp and Telegram on every plan, with a shared inbox and human takeover
- Books appointments into Google Calendar itself, and opens cases with approvals
- AI that answers WhatsApp voice calls (Pro and up), plus WhatsApp and email campaigns
Watch for
- No Instagram, Messenger, Slack or email as chat channels
- No helpdesk or CRM integrations yet, and no published SOC 2 report
5. Respond.io
Best for: Larger teams across many messaging appsA customer conversation platform for mid-market teams, with nearly every messaging app in one inbox and AI agents from its Growth plan.
Does well
- WhatsApp, Telegram, Instagram, Messenger, TikTok, Viber, LINE, WeChat, SMS and email
- Calls on phone numbers and WhatsApp, with AI voice agents on Advanced
- Broadcasts, booking and HubSpot from Growth; mobile apps; ISO 27001
Watch for
- AI agents and knowledge start on Growth, at $199 a month
- Priced for teams: $99 a month to start, with contact-based charges on higher plans
6. Intercom Fin
Best for: Support teams on Intercom or an existing helpdeskIntercom's AI agent, billed per outcome. It runs inside Intercom, or on top of Zendesk, Salesforce, HubSpot or Freshdesk.
Does well
- Works on top of Salesforce, Zendesk, HubSpot and Freshdesk
- $0.99 per outcome, and nothing for a chat handed to your team without one
- SOC 2 Type II, ISO 27001 and HIPAA, with hosting in the US, EU or Australia
Watch for
- Spend grows with outcomes, plus Intercom seats from $39 a month, or a 50-outcome monthly minimum on another helpdesk
- No Telegram; Fin Voice is only for select customers through sales
7. Chatling
Best for: Small budgets that still want WhatsApp and a live-chat inboxA no-code AI chatbot for websites and messaging apps, with a built-in live chat inbox and booking.
Does well
- A free plan, then $25 a month for 1,750 AI credits
- WhatsApp, Telegram, Instagram and Messenger from its Starter plan
- Live chat on every plan; booking through Cal.com, Calendly or Google Calendar
Watch for
- Credits per message vary widely by AI model, so costs are harder to predict
- No SOC 2 or HIPAA stated; HubSpot and Zendesk from $75 a month
8. DocsBot
Best for: Answering from large documentation and ticket historiesAn AI agent for documentation-heavy support that learns from more than 30 source types, including Confluence, Notion and helpdesk tickets.
Does well
- 30+ knowledge sources, with the sources shown on answers by default
- Messenger, WhatsApp and Telegram from $49 a month; voice agents in beta
- A free plan with no card, and a 14-day money-back guarantee
Watch for
- No built-in live chat inbox: handoff goes to Zendesk or Help Scout
- SOC 2 and removing branding come with the Business plan at $499
Which Botpress alternative should you choose?
| If you need | Choose |
|---|---|
| Building chat and phone agents with enterprise compliance | Voiceflow |
| Running the agent on your own servers | Rasa |
| A ready agent with many channels and integrations | Chatbase |
| A ready agent on website, WhatsApp and Telegram, with booking and campaigns | HeyKiko |
| A larger team on many messaging apps | Respond.io |
| AI on top of Zendesk, Salesforce or HubSpot | Intercom Fin |
| The lowest price, with WhatsApp and Telegram | Chatling |
| Answers from large documentation and ticket histories | DocsBot |
| Building your own agent with code, many channels and a free plan | Botpress itself |
How we chose
We included tools that train an AI agent on your own content and talk to your customers, and read each one's own pricing, product and docs pages on 4 and 5 November 2026. Prices are monthly billing in USD before tax; Voiceflow and Rasa Enterprise don't publish theirs; each tool counts AI use differently (credits, messages or conversations), so compare at your own volume. We make HeyKiko, so we aren't neutral: we placed it where it fits and listed its limits too. If something here is out of date, tell us.
