Pricing
Simple,transparentpricingforeveryscale
Every plan works on your website, WhatsApp and Telegram. Start free for 14 days — no card, cancel anytime.
Every plan · side by side
Choose your planEvery plan, feature by feature. Pay yearly, get 2 months free | |||||
|---|---|---|---|---|---|
| Usage | |||||
| Message creditsEvery AI reply and call minute uses credits | 200 for the trial | 2,000 / month | 10,000 / month | 20,000 / month | 100,000 / month |
| AI agents | 1 | 1 | 1 | 1 | 1 |
| Knowledge contentFiles, pages and documents your agent learns from | 10 MB | 25 MB | 100 MB | 250 MB | 2 GB |
| Website knowledge refresh | Weekly · 5 / month | Weekly · 10 / month | Daily · 50 / month | Daily · 200 / month | Daily · unlimited |
| Free trial | 14 days | Not included | Not included | Not included | Not included |
| Channels | |||||
| Website chat widget | Included | Included | Included | Included | Included |
| Included | Included | Included | Included | Included | |
| Telegram | Included | Included | Included | Included | Included |
| AI voice calls on WhatsAppCalls your agent answers at the same time | 1 at a time | 1 at a time | 3 at a time | 5 at a time | 20 at a time |
| Sales & bookings | |||||
| Product catalogue & recommendations | Included | Included | Included | Included | Included |
| Appointment booking | Included | Included | Included | Included | Included |
| Leads captured | 10 | 500 | 5,000 | 20,000 | 100,000 |
| WhatsApp marketing | |||||
| Contacts | 50 | 1,000 | 10,000 | 50,000 | Unlimited |
| Broadcast campaigns | 1 | 5 | 25 | 100 | Unlimited |
| Message templates | Included | Included | Included | Included | Included |
| Team & support | |||||
| Shared inbox & human takeover | Included | Included | Included | Included | Included |
| Case management & approvals | Not included | Not included | Included | Included | Included |
| Team members | 1 | 2 | 10 | 25 | Unlimited |
| Customer portal loginsCustomers who sign in to chat | Not included | Not included | 50 | 200 | Unlimited |
| Answer feedback & tuning | Included | Included | Included | Included | Included |
| Testing playground | Included | Included | Included | Included | Included |
| Analytics dashboard | Included | Included | Included | Included | Included |
| Branding | |||||
| Remove Kiko branding | Not included | Not included | Not included | Included | Included |
Usage
- Message creditsEvery AI reply and call minute uses credits
- 10,000 / month
- AI agents
- 1
- Knowledge contentFiles, pages and documents your agent learns from
- 100 MB
- Website knowledge refresh
- Daily · 50 / month
- Free trial
- Not included
Channels
- Website chat widget
- Included
- Included
- Telegram
- Included
- AI voice calls on WhatsAppCalls your agent answers at the same time
- 3 at a time
Sales & bookings
- Product catalogue & recommendations
- Included
- Appointment booking
- Included
- Leads captured
- 5,000
WhatsApp marketing
- Contacts
- 10,000
- Broadcast campaigns
- 25
- Message templates
- Included
Team & support
- Shared inbox & human takeover
- Included
- Case management & approvals
- Included
- Team members
- 10
- Customer portal loginsCustomers who sign in to chat
- 50
- Answer feedback & tuning
- Included
- Testing playground
- Included
- Analytics dashboard
- Included
Branding
- Remove Kiko branding
- Not included
Enterprise — AI Knowledge Vault
Localised, secure, role-based. Built for your organisation.
AI Knowledge Vault
A localised, secure, role-based knowledge system built for your organisation. Priced around your seats, data volume, and deployment model.
- Role-based access control (RBAC)
- Restricted knowledge zones
- On-premise or cloud deployment
- Full audit logs & compliance reporting
- Custom AI model training on your data
- Dedicated success manager
Frequently asked questions
Can I switch plans later?
Yes — upgrade or downgrade your SaaS plan at any time. Changes take effect immediately and are prorated.
What channels are included?
Every SaaS plan includes the website widget. WhatsApp and Telegram depend on the plan — each plan above lists its channels. Enterprise includes all channels plus internal messaging integration.
Is the AI Knowledge Vault on-premise?
Enterprise customers can choose cloud-hosted or on-premise deployment. On-premise is recommended for organisations with strict data residency requirements.
How does role-based access work?
The Knowledge Vault supports granular RBAC — define roles, restrict knowledge zones, and control who can query what. All access is logged for audit and compliance.