HeyKiko for education

Answer students and parents about courses, fees and dates, on the channels they use

Kiko answers from your course pages, prospectus and fee lists, collects details from interested students, books trial classes or calls, and passes anything sensitive to your admissions team.

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What your customers ask

Questions Kiko answers for you

  • When does the next intake start?
  • How much are the fees?
  • Is there a trial class?
  • Do you offer weekend classes?
  • What are the entry requirements?
  • Can I pay in instalments?
  1. 1

    Courses and fees, answered

    From your prospectus and pages, with the source on every answer.

  2. 2

    Enquiries become leads

    Name, contact and the course they asked about, saved for your admissions team.

  3. 3

    Different answers for students

    Signed-in students can get answers from material that the public can't see.

A sample conversation

Course, fees and a trial class, in one chat

A parent asked about the next coding course on Telegram. Kiko answered from the prospectus and booked a free trial class.

Brightpath Academy is a sample business on Telegram; the names and prices are made up.

B
Brightpath Academybot
When does the next kids' coding course start, and how much is it?19:42
The next term starts on 12 January: 10 Saturday classes for ages 9 to 12, $480, payable in two parts.2027 prospectus19:42
Is there a trial class?19:43
Yes, a free one. The next is Saturday at 10:00. Shall I book it?19:43
Book it
Another day
Trial class bookedKids' coding, ages 9–12
Saturday 15 Nov, 10:0019:44
New leadSaved
Parent
Daniel Ong
Course
Kids' coding
Trial
Sat 15 Nov, 10:00
From
Telegram

How Kiko does it

The parts of HeyKiko that matter most here, shown with a sample business.

Knowledge

Answers from your own knowledge

Kiko learns from your website, files and product catalogue, and shows the sources behind every answer. When it doesn't know, it says so.

  • Website pages, PDFs, notes and product catalogues
  • The sources on every answer
  • Live lookups from a read-only database
Northside ClinicKiko · replies instantly
Today
Hi! I'm Kiko from Northside Clinic. How can I help?9:41
Do you treat acne scars? What does it cost?9:42
Yes. We offer laser and peel treatments for acne scars. A session starts at $180, and most people need three.TreatmentsPrice list 2026.pdf9:42
Answered from
Price list 2026.pdfPage 2
Treatmentsnorthside.clinic
Leads

Every conversation can become a lead

Kiko asks once for a name, email or anything you track, after it has helped, and saves each lead with the conversation it came from.

  • Asks once, never before helping
  • Leads from every channel in one list
  • Export, or add to your contacts
New leadSaved
Name
Dan Lee
WhatsApp
+65 9123 4567
Email
dan.lee@mail.com
From
WhatsApp
Campaigns

WhatsApp and email campaigns that start conversations

Send approved WhatsApp templates and branded emails to your contacts. Every reply goes straight to Kiko, so a campaign turns into conversations.

  • Lists, tags and audience rules
  • Delivered, read and replied for every send
  • Send once, or on a schedule
Check-up reminder
Sent1,240
Read864
Replied221
Winter skin care
Email · 2,310 sent · 46% opened
FAQ

Questions from education

Straight answers about how Kiko works for a business like yours.

Still have a question?Ask Kiko. It's a HeyKiko agent trained on everything here.
Ask KikoBook a demo

Yes. You decide which knowledge each group of signed-in users can use, and what everyone else can see. A visitor who isn't signed in only gets answers from what you've made public.

Other ways businesses use Kiko

Kiko, the HeyKiko mascot, waving

Let Kiko take the next message

Train your agent on your website today, put it on WhatsApp, Telegram and your site, and watch the first conversations come in.

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