What HeyKiko does, one page each
How each part of HeyKiko works, what you can set, and which plans include it. For the whole product on one page, see the overview.
Features
- Human hand-offAn AI agent that hands chats to your team on WhatsApp, Telegram and your website: when a customer asks, when it can't answer, or outside hours.Learn more
- Appointment bookingAn AI agent that books appointments in chat on WhatsApp, Telegram and your website, from your real open times, into Google Calendar.Learn more
- Shared inboxOne team inbox for every WhatsApp, Telegram and website chat, with your AI agent answering first and your team taking over when it's needed.Learn more
- Train on your website and filesTrain an AI agent on your website, PDFs, Word files and spreadsheets. It answers customers from your own content on WhatsApp, Telegram and your site.Learn more
- Lead captureAn AI agent that turns WhatsApp, Telegram and website chats into leads, with each person's details, what they were interested in and the chat behind it.Learn more
- Live answers from your databaseConnect your MySQL or MariaDB database and an AI agent answers stock, order and availability questions live on WhatsApp, Telegram and your website. Read-only.Learn more
- Product recommendationsAn AI agent that recommends products from your catalogue in chat, with a photo, price and buy link, on WhatsApp, Telegram and your website.Learn more
- Cases and approvalsAn AI agent that opens cases for refunds, complaints and requests in chat, collects the details, and drafts replies a person approves before they're sent.Learn more
- Test and tune your agentA playground to test your AI agent on your real knowledge, see why it answered, compare two models side by side, and tune how it replies.Learn more
- Knowledge access by roleOne AI agent for customers and staff: customers get public answers, and staff who sign in get answers from internal knowledge only their role may see.Learn more
- Ask KikoAsk Kiko is the AI assistant inside HeyKiko: ask about your chats, leads, cases and numbers, run jobs like fixing low-rated answers, and approve each change.Learn more
- Privacy controlsSet how long chats are kept, find one customer's data across chats, leads, bookings, cases and calls, download or erase it, and hold everything for a dispute.Learn more
Channels
- WhatsApp AI chatbotPut an AI agent on your WhatsApp Business number. It answers from your website and files, books appointments and hands chats to your team. Free trial.Learn more
- Telegram AI botTurn a Telegram bot into an AI agent for your business. Paste the BotFather token, train it on your website and files, and let it answer and book.Learn more
- Website AI chatbotAdd an AI chatbot to your website that's trained on your own pages and files, shows its sources, captures leads and books appointments. One line of code.Learn more
- WhatsApp AI voice agentAn AI voice agent that answers calls to your WhatsApp Business number, books appointments during the call and flags calls for your team to follow up.Learn more
Let Kiko take the next message
Train your agent on your website today, put it on WhatsApp, Telegram and your site, and watch the first conversations come in.
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- Set up without code
- Cancel any time