Does Kiko answer my regular phone line?

No. Kiko answers calls made through WhatsApp to your business number, not regular phone lines.

How are voice calls billed?

Each started minute uses AI credits from your plan's balance. Calls that fail or aren't answered are refunded.

Can the caller speak to a person?

Not on the same call: there's no live transfer. When a caller asks for a person, Kiko flags the call for your team, who follow up on WhatsApp, and it appears as a call-back, as missed calls do.

WhatsApp AI voice agent

An AI voice agent that answers your WhatsApp calls

On plans with calls, Kiko answers voice calls to your WhatsApp Business number. It talks naturally, answers from the same knowledge as your chat, books appointments during the call, and when a caller asks for a person it flags the call for your team to follow up on WhatsApp.

Start free for 14 days See the live demo

Updated 4 November 2026

Ask AI about this pageChatGPT Claude Perplexity Google AI

What it looks like

How setup works

Step 1Connect WhatsApp
Calls come to the same WhatsApp Business number your customers already message.
Step 2Choose a voice and hours
Pick Kiko's voice and when it answers, under Channels › Voice calls.
Step 3Take the first call
Make a test call from the playground, then let customers call. Every call is saved in their chat.

Included in every plan, from $29 a month, after a 14-day free trial. See pricing

Priya NairWhatsApp voice call · 01:48

PriyaIs Dr Tan free on Saturday morning?

KikoYes, 11:30 is open. Shall I book it for you?

PriyaYes please.

Booked during the call

What Kiko does on a call

Good to know

WhatsApp calls, not phone lines
Kiko answers calls made through WhatsApp to your business number. It doesn't answer regular phone numbers.
Billed per started minute
Calls use AI credits for each minute started, from the same balance as chat; there's no separate voice bill.
Calls at the same time
How many calls Kiko can take at once depends on your plan; see the plan table on the pricing page.

FAQ

Questions about the WhatsApp AI voice agent

Straight answers before you set it up.

Still have a question?Ask Kiko. It's a HeyKiko agent trained on everything here.

Ask Kiko Book a demo

Yes. Kiko answers voice calls to your WhatsApp Business number on plans with calls, using your own knowledge, and can book appointments or flag the call for your team to follow up.

One agent, every channel

The same knowledge and the same inbox, wherever your customers write or call.

Let Kiko take the next message

Train your agent on your website today, put it on WhatsApp, Telegram and your site, and watch the first conversations come in.

Start free for 14 days Talk to Kiko

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