Where do the leads go?

Every lead is saved in HeyKiko with the chat it came from and where it came from, and you can export them or follow up from the list.

Can my agents take over a chat?

Yes. Any team member can reply from the shared inbox, which pauses Kiko for that chat, and assign chats to the right agent.

HeyKiko for real estate

Answer every property enquiry and book viewings while you're out showing homes

Kiko answers questions about your listings from your website, asks the buyer what they're looking for, saves them as a lead and books a viewing, then hands serious buyers to your agents.

Start free for 14 days See the live demo

Ask AI about this pageChatGPT Claude Perplexity Google AI

What your customers ask

Questions Kiko answers for you

Is the 3-bedroom on Elm Road still available?
What's the asking price?
Can I view it this weekend?
Are pets allowed?
What are the monthly fees?
Do you have anything under 800k?

1
Every enquiry answered
From your listing pages and documents, at night and at weekends, on WhatsApp and your website.
2
Leads with context
Kiko asks for a name and email once it has helped, and saves each buyer as a lead with the conversation it came from.
3
Viewings booked
Open times from your calendar, booked in the chat and confirmed to the buyer.

A sample conversation

A late-night enquiry that became a viewing

At 11pm a buyer asked about a listing. Kiko answered from the listing page, asked for a name and number, and booked a Saturday viewing into the agency's calendar.

Harbour Homes is a sample business on Website chat; the names and prices are made up.

Harbour HomesKiko · replies instantly

Is the 3-bed on Elm Road still available?23:04

Yes. 12 Elm Road is listed at $1.2M: 3 bedrooms, 2 bathrooms, 1,240 sq ft, with a garden. Would you like to view it?12 Elm Road listing23:04

Yes, this Saturday if possible. I'm Tom, 0412 555 01923:06

Viewing booked12 Elm Road
Saturday 15 Nov, 11:0023:06

New leadSaved

Name: Tom Becker
Phone: 0412 555 019
Interested in: 12 Elm Road
From: Website chat

How Kiko does it

The parts of HeyKiko that matter most here, shown with a sample business.

Leads

Every conversation can become a lead

Kiko asks once for a name, email or anything you track, after it has helped, and saves each lead with the conversation it came from.

Asks once, never before helping
Leads from every channel in one list
Export, or add to your contacts

Northside Clinic Business account

How much is teeth whitening?9:38

It's $350 and takes about an hour. If you'd like the team to follow up, could you share your email?9:38

Sure, dan.lee@mail.com9:39

Thanks, Dan! Ask me for a time whenever you're ready to book.9:39

New leadSaved

Name: Dan Lee
WhatsApp: +65 9123 4567
Email: dan.lee@mail.com
From: WhatsApp

Bookings

Books appointments right in the chat

Kiko offers real open times from your Google Calendar, books the one the customer picks and sends the confirmation, on WhatsApp, Telegram or your website.

Live availability from Google Calendar
Confirm each booking yourself, or let them through
Opening hours, notice and gaps you set

Northside Clinic Business account

Today

Can I book a skin consultation this Saturday?10:02

Of course! Dr Tan has two times free on Saturday. Which suits you?10:02

10:00

11:30

11:3010:03

You're bookedSkin consultation with Dr Tan
Saturday 15 Nov, 11:3010:03

Google CalendarAdded

Skin consultation · Priya NairSat 15 Nov · 11:30 to 12:00Dr Tan · booked by Kiko

Shared inbox

Your team is one tap away

Every chat from every channel lands in one inbox. When a customer asks for a person, Kiko hands over with the whole conversation, and pauses while you reply.

Website, WhatsApp and Telegram in one list
Hand-off rules you choose
Assign chats to the right person

InboxAll 12Needs you 1

OHOmar HaddadCan I talk to someone about my bill?Needs you

PNPriya NairKiko: You're booked for SaturdayBooked

DLDaniel LeeKiko: I've emailed you the detailsNew lead

SKSara KhanKiko: Parking is free for patientsAnswered

Kiko handed this chat to you

Hi Omar, it's Maya. Let me check that payment for you.9:31 · Seen

You're replyingKiko is paused

FAQ

Questions from real estate

Straight answers about how Kiko works for a business like yours.

Still have a question?Ask Kiko. It's a HeyKiko agent trained on everything here.

Ask Kiko Book a demo

Kiko learns from the pages and files you add, such as your listings pages, brochures and price sheets. Re-import your website when listings change, or connect a read-only database for live availability.

Other ways businesses use Kiko

Let Kiko take the next message

Train your agent on your website today, put it on WhatsApp, Telegram and your site, and watch the first conversations come in.

Start free for 14 days Talk to Kiko

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