Lead capture
Lead capture is collecting a potential customer's contact details, such as name and email, so the business can follow up.
What it means
A chatbot can capture leads with a short form before the chat, by asking during it, or automatically on channels where the customer's identity is known, such as WhatsApp.
In HeyKiko
Every WhatsApp and Telegram chat becomes a lead, and Kiko asks once, after it has helped, for the details you track.
Let Kiko take the next message
Train your agent on your website today, put it on WhatsApp, Telegram and your site, and watch the first conversations come in.
- No card needed
- Set up without code
- Cancel any time