WhatsApp

WhatsApp coexistence

Coexistence lets a business use the same WhatsApp number in both the WhatsApp Business app and the API, with chats kept in sync between them.

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What it means

Up to 180 days of one-to-one history can be brought across. On the shared number, groups, calls, broadcast lists and some app tools aren't supported, and throughput is fixed at 20 messages a second.

Meta: onboarding WhatsApp Business app users

In HeyKiko

HeyKiko can connect a number on its own or an app number with coexistence.

Related terms

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