WhatsApp coexistence
Coexistence lets a business use the same WhatsApp number in both the WhatsApp Business app and the API, with chats kept in sync between them.
What it means
Up to 180 days of one-to-one history can be brought across. On the shared number, groups, calls, broadcast lists and some app tools aren't supported, and throughput is fixed at 20 messages a second.
In HeyKiko
HeyKiko can connect a number on its own or an app number with coexistence.
Related terms

Let Kiko take the next message
Train your agent on your website today, put it on WhatsApp, Telegram and your site, and watch the first conversations come in.
- No card needed
- Set up without code
- Cancel any time