WhatsApp Business API pricing in Sri Lanka
Sri Lanka has some of Meta's cheapest utility messages and full-price marketing. Here are the rates, and what a month costs for a pharmacy, a hotel and an online store.
Updated 7 November 2026
Meta's rates in Sri Lanka
Per delivered message, from Meta's USD rate card for Sri Lanka effective 1 October 2026.
| Message | What it's for | Rate |
|---|---|---|
| Marketing | Offers and announcements, to customers who opted in | $0.0732 |
| Utility | Booking reminders, order and delivery updates | $0.002 |
| Service | Replies inside the 24-hour window, after 1,000 free a month per number | $0.002 |
| Authentication | One-time passwords to Sri Lankan numbers, from a business based there | $0.002 |
| Authentication (international) | One-time passwords to Sri Lankan numbers from a business based abroad | $0.144 |
Utility messages are charged at this rate up to 150,000 a month and authentication up to 100,000; Meta's lower volume rates apply after that. Source: Meta
What a month costs in Sri Lanka
At Meta's list rates, for three sizes of business, with one WhatsApp number each.
- A pharmacy in Kandy
For a pharmacy in Kandy with 300 chats a month and about 3 replies each, all 900 replies are inside the free 1,000, so they cost nothing. Adding 500 reminders and updates ($1.00) brings Meta's bill to about $1.00 a month.
- A boutique hotel in Galle
For a boutique hotel in Galle with 600 chats a month and about 6 replies each, 3,600 replies are 2,600 paid after the free 1,000: $5.20. Adding 500 reminders and updates ($1.00) brings Meta's bill to about $6.20 a month.
- An online store in Colombo
For an online store in Colombo with 4,000 chats a month and about 4 replies each, 16,000 replies are 15,000 paid after the free 1,000: $30.00. Adding 10,000 reminders and updates ($20.00) and 3,000 offers ($219.60) brings Meta's bill to about $269.60 a month.
How Meta bills Sri Lankan businesses
Meta bills your own WhatsApp Business account, not HeyKiko, and HeyKiko adds nothing to Meta's fees.
- Utility for almost nothing
A utility message to a Sri Lankan number is $0.002, so booking confirmations and delivery updates cost very little.
- Marketing at full price
Marketing is $0.0732 per message, the same as Singapore and Hong Kong.
- Guests abroad are charged at their country's rate
Messages to a German guest's number cost the German rate, $0.055 for a utility message.
- Foreign OTP senders pay more
One-time passwords to Sri Lankan numbers from a business abroad are $0.144 each.
Questions about WhatsApp pricing in Sri Lanka
Straight answers before you budget.
From 1 October 2026, Meta charges $0.0732 per marketing message and $0.002 per utility or authentication message in Sri Lanka. Service replies are free for the first 1,000 a month per number.
Meta charges by the guest's number, not your location, so a message to a UK or German guest costs the UK or German rate.
No. Meta bills your WhatsApp account directly and HeyKiko adds nothing.
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