HeyKiko in the US

An AI agent for businesses in the US

Kiko learns your website, price list and documents, then answers your visitors and customers on your website chat, WhatsApp and Telegram, in English, Spanish or whichever language they write in. It books appointments in your time zone, captures leads, and hands the chat to your team when a person is needed.

Start free for 14 daysSee the live demo

Updated 7 November 2026

Ask AI about this pageChatGPTClaudePerplexityGoogle AI

What Kiko does for US businesses

  • Answers from your own content

    Kiko reads your website, PDFs and price lists and answers only from them (retrieval-augmented generation, or RAG), with the page or file each answer came from. It doesn't make up a price or a phone number.

    Learn more
  • Support that hands off

    When a customer asks for a person, or your knowledge doesn't cover the question, Kiko hands the chat to your team in a shared inbox with the whole conversation.

    Learn more
  • Sales and leads

    Kiko answers product questions, recommends from your catalogue and asks interested customers for their details, so your sales team in the US gets a lead with the conversation attached.

    Learn more
  • Bookings in your time zone

    Kiko offers your real open times in your own US time zone, Eastern to Pacific, books the one the customer picks and adds it to your Google Calendar.

    Learn more
  • Answers from your database

    Connect your own database and Kiko can look up an order, a stock level or a delivery date, read-only, with what it may read decided in code.

    Learn more
  • Requests that need approval

    Refunds, complaints and custom quotes become cases your team approves, with the customer kept up to date.

    Learn more
A sample conversation

A consultation booked from the website, in Spanish

A visitor asks in Spanish on the spa's website. Kiko answers from the English price list in Spanish and books a consultation in Central time.

Glow Med Spa, Austin is a sample business on Website chat; the names and prices are made up.

Glow Med Spa, AustinKiko · replies instantly
Hola, ¿cuánto cuesta el tratamiento facial HydraFacial?20:47
El HydraFacial cuesta $199 y dura unos 45 minutos. ¿Le gustaría reservar una consulta gratuita?Price list20:47
Vie 10:00 AM
Sáb 1:00 PM
Sáb 1:00 PM20:48
Free consultationSaturday, 1:00 PM CT
Glow Med Spa, South Congress¡Listo! Su consulta es el sábado a la 1:00 PM (hora central).20:48
BookingConfirmed
Service
HydraFacial consultation
When
Saturday, 1:00 PM CT
Language
Spanish
In Google Calendar
Yes

Languages your customers in the US write in

Most US customers write in English, and many write in Spanish. Kiko answers each in the language they use, from knowledge written in English, so you don't need a second version of your site.

  • English and Spanish

    A customer who writes in Spanish gets the answer in Spanish, from your English price list and policies.

  • And the rest

    Chinese, Vietnamese, Tagalog, Korean and more: Kiko replies in the customer's language. Try a few in the playground first.

  • Your voice

    Set the tone in the agent's settings, from casual for a coffee shop to careful for a law office.

  • Or always English

    Set the reply language to English and every answer comes back in English.

Where customers in the US reach you

In the US, customers mostly reach a business through its website, and text or call from there. WhatsApp is used too, especially by customers with family or business abroad, and Telegram less so.

  • Website chat first

    Most US buyers find you on your website. Kiko answers there while they're still reading, and books them in.

  • WhatsApp for international customers

    Customers who use WhatsApp, at home or abroad, can message your business number and get the same answers.

  • One inbox

    Website, WhatsApp and Telegram chats land in one list for your team, each with its full history.

What WhatsApp costs in the US

Meta's North America rates per delivered message, from its USD rate card effective 1 October 2026. Meta bills them to your own WhatsApp account; HeyKiko adds nothing to them.

WhatsApp message rates in the US
MessageWhat it's forRate
MarketingOffers and announcements, to customers who opted in$0.025
UtilityBooking reminders, order and delivery updates$0.0034
ServiceReplies inside the 24-hour window, after 1,000 free a month per number$0.0034

For a home services company in Phoenix with 800 chats a month and about 4 replies each, 3,200 replies are 2,200 paid after the free 1,000: $7.48. Adding 1,200 reminders and updates ($4.08) and 400 offers ($10.00) brings Meta's bill to about $21.56 a month.

US and Canada pricing · Work out your own month · Source: Meta

FAQ

Questions from businesses in the US

Straight answers before you set it up.

Still have a question?Ask Kiko. It's a HeyKiko agent trained on everything here.
Ask KikoBook a demo

Yes. Kiko answers on your website chat, WhatsApp and Telegram from your own website and documents, day and night, and hands the chat to your team when a person is needed.

Keep reading

Kiko, the HeyKiko mascot, waving

Let Kiko take the next message

Train your agent on your website today, put it on WhatsApp, Telegram and your site, and watch the first conversations come in.

Start free for 14 daysTalk to Kiko
  • No card needed
  • Set up without code
  • Cancel any time