HeyKiko in the Philippines

An AI agent for businesses in the Philippines

Kiko learns your website, price list and documents, then answers your customers on your website chat, WhatsApp and Telegram in English, Filipino or Taglish. It books appointments in Philippine time, captures leads, and hands the chat to your team when a person is needed.

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Updated 7 November 2026

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What Kiko does for Filipino businesses

  • Answers from your own content

    Kiko reads your website, PDFs and price lists and answers only from them (retrieval-augmented generation, or RAG), with the page or file each answer came from. It doesn't make up a price or a phone number.

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  • Support that hands off

    When a customer asks for a person, or your knowledge doesn't cover the question, Kiko hands the chat to your team in a shared inbox with the whole conversation.

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  • Sales and leads

    Kiko answers product questions, recommends from your catalogue and asks interested customers for their details, so your sales team in the Philippines gets a lead with the conversation attached.

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  • Bookings in your time zone

    Kiko offers your real open times in Philippine time (PHT, UTC+8), books the one the customer picks and adds it to your Google Calendar.

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  • Answers from your database

    Connect your own database and Kiko can look up an order, a stock level or a delivery date, read-only, with what it may read decided in code.

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  • Requests that need approval

    Refunds, complaints and custom quotes become cases your team approves, with the customer kept up to date.

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A sample conversation

A cleaning booked in Taglish

A patient asks on the clinic's website in Taglish. Kiko answers from the price list in the same mix and books a cleaning in Philippine time.

SmileWorks Dental, Quezon City is a sample business on Website chat; the names and prices are made up.

SmileWorks Dental, Quezon CityKiko · replies instantly
Hi po, magkano po yung oral prophylaxis? Pwede po bukas ng hapon?20:15
Hello po! Oral prophylaxis is ₱1,200, mga 45 minutes. Bukas ng hapon, available po ang:Price list20:15
2:00 PM
4:30 PM
4:30 PM po20:16
Oral prophylaxisTomorrow, 4:30 PM PHT
SmileWorks, Tomas MoratoBooked na po kayo bukas, 4:30 PM. See you!20:16
BookingConfirmed
Service
Oral prophylaxis
When
Tomorrow, 4:30 PM PHT
Channel
Website chat
In Google Calendar
Yes

Languages your customers in the Philippines write in

Filipino customers switch between English and Filipino freely and type Taglish as naturally as either. Kiko replies in the customer's own mix, from knowledge written in English.

  • Taglish

    “Magkano po yung cleaning? Pwede bukas?” gets a friendly answer in the same mix, with the po kept.

  • Filipino and English

    Customers who write only in Filipino or only in English get replies in that language.

  • Cebuano and Ilocano

    Kiko replies in regional languages to customers who use them; try a few in the playground first.

  • English-only if you want

    A business that works in English can fix the reply language to English for everyone.

Where customers in the Philippines reach you

Filipino customers find businesses on social media and their websites, and many businesses send them on to WhatsApp to book or order. Kiko answers on your website, WhatsApp and Telegram.

  • Website chat

    Visitors on your site get answers and bookings on the spot, without waiting for a reply on social media.

  • WhatsApp for clients and overseas customers

    Professional services, BPO clients and customers abroad often prefer WhatsApp; Kiko answers there on your business number.

  • Telegram groups

    Communities and online sellers on Telegram can answer questions there with the same agent.

What WhatsApp costs in the Philippines

Meta's Rest of Asia Pacific rates per delivered message, from its USD rate card effective 1 October 2026. Meta bills them to your own WhatsApp account; HeyKiko adds nothing to them.

WhatsApp message rates in the Philippines
MessageWhat it's forRate
MarketingOffers and announcements, to customers who opted in$0.0842
UtilityBooking reminders, order and delivery updates$0.0113
ServiceReplies inside the 24-hour window, after 1,000 free a month per number$0.0113

For a dental clinic in Quezon City with 600 chats a month and about 4 replies each, 2,400 replies are 1,400 paid after the free 1,000: $15.82. Adding 600 reminders and updates ($6.78) and 200 offers ($16.84) brings Meta's bill to about $39.44 a month.

Asia Pacific pricing · Work out your own month · Source: Meta

FAQ

Questions from businesses in the Philippines

Straight answers before you set it up.

Still have a question?Ask Kiko. It's a HeyKiko agent trained on everything here.
Ask KikoBook a demo

Yes. Kiko answers on your website chat, WhatsApp and Telegram from your own website and documents, day and night, and hands the chat to your team when a person is needed.

Keep reading

Kiko, the HeyKiko mascot, waving

Let Kiko take the next message

Train your agent on your website today, put it on WhatsApp, Telegram and your site, and watch the first conversations come in.

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