Sales in Indonesia

An AI sales agent for businesses in Indonesia

Kiko answers buyers' questions in Bahasa Indonesia the moment they message, recommends from your catalogue, takes the details of interested buyers, and books a trial class, a consultation or a visit, on WhatsApp, your website and Telegram.

Updated 7 November 2026

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How Kiko sells

  • Answers “masih ready?” instantly

    Stock, prices and options from your catalogue, with product cards on WhatsApp.

  • Recommends what suits

    A buyer describes what they want; Kiko suggests the products or packages that match.

  • Collects the buyer's details

    Once the buyer is interested, Kiko asks for the details you choose, once. Their WhatsApp number comes with the chat.

  • Books a trial or a visit

    A trial class, a consultation or a showroom visit at a real open time in your local time, added to your Google Calendar.

  • Gives sales the full story

    Every lead reaches your team with the conversation, and anyone who asks for admin goes straight to the inbox.

A sample conversation

A course enquiry turned into a free trial class

A student asks from an Instagram ad. Kiko answers from the course list and books a free trial class.

English Hub, Surabaya is a sample business on WhatsApp; the names and prices are made up.

LeadNew
Name
Rina
Looking for
IELTS, weekends
Next step
Trial class, Saturday 9am
Came from
Instagram ad

Selling to customers in Indonesia

Indonesian buyers find you on Instagram, TikTok or a marketplace, then message on WhatsApp to ask if it's still available. The seller who answers first usually gets the sale.

  • From ad to WhatsApp to booking

    Buyers who come from a Click-to-WhatsApp ad get an answer in seconds, and Meta charges nothing for your messages to them for up to 7 days after you reply.

  • Prices and promos from your list

    Kiko quotes only what's in your catalogue and knowledge, so buyers aren't promised a discount that doesn't exist.

  • Late-night shoppers

    Plenty of buying questions arrive after 9pm. Kiko answers them then and books the next step.

  • Broadcasts to opted-in buyers

    Contacts who agreed to hear from you can get your next promo as a WhatsApp campaign from the same number.

Source: Meta: WhatsApp pricing, free entry point

FAQ

Questions about AI sales in Indonesia

Straight answers before you set it up.

Still have a question?Ask Kiko. It's a HeyKiko agent trained on everything here.

Yes. Kiko answers buyers' questions from your catalogue in Bahasa Indonesia, recommends what fits, takes their details and books a trial or a visit. Your team gets each lead with the conversation.

Keep reading

Kiko, the HeyKiko mascot, waving

Let Kiko take the next message

Train your agent on your website today, put it on WhatsApp, Telegram and your site, and watch the first conversations come in.

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