Sales in Malaysia

An AI sales agent for businesses in Malaysia

Kiko answers buyers' questions the moment they message, in Malay, English or Chinese, recommends from your catalogue, takes the details of interested buyers, and books a visit, a test drive or a trial, on WhatsApp, your website and Telegram.

Updated 7 November 2026

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How Kiko sells

  • Quotes from your price list

    Prices, packages and promotions from your own catalogue and pages, with product cards on WhatsApp.

  • Suggests the right option

    Buyers say what they're after in their own words; Kiko recommends what matches from your catalogue.

  • Takes the buyer's details

    Once the buyer is keen, Kiko asks for the details you pick, once. On WhatsApp their number comes with the chat.

  • Books the visit

    A showroom visit, a school tour or a trial session at a real open time in Malaysia time, added to your Google Calendar.

  • Passes hot leads to sales

    Your team gets each lead with the full conversation, and anyone who asks for a person goes straight to the inbox.

A sample conversation

A kindergarten enquiry turned into a school visit

A parent asks from a Facebook ad. Kiko answers from the fee schedule and books a school visit.

Tadika Ceria, Subang Jaya is a sample business on WhatsApp; the names and prices are made up.

LeadNew
Name
Nurul
Looking for
Full day, age 5
Next step
School visit, Saturday 9am
Came from
Facebook ad

Selling to customers in Malaysia

Malaysian buyers message several sellers from the same post or ad and pick whoever answers first with a clear price. Kiko answers in seconds, in their language.

  • Ads that lead to WhatsApp

    Buyers coming from a Click-to-WhatsApp ad get an instant answer, and Meta doesn't charge for your messages to them for up to 7 days after you reply.

  • Malay or English, as they ask

    Kiko answers each buyer in the language they started in, without you writing your catalogue twice.

  • Promotions from your own list

    Kiko quotes only the prices and promotions in your knowledge, so a buyer is never promised a discount you don't offer.

  • Campaigns to people who said yes

    Contacts who opted in can get your next promotion as a WhatsApp campaign from the same number.

Source: Meta: WhatsApp pricing, free entry point

FAQ

Questions about AI sales in Malaysia

Straight answers before you set it up.

Still have a question?Ask Kiko. It's a HeyKiko agent trained on everything here.

Yes. Kiko answers buyers' questions from your catalogue in Malay, English or Chinese, recommends what fits, takes their details and books a visit. Your team gets each lead with the conversation.

Keep reading

Kiko, the HeyKiko mascot, waving

Let Kiko take the next message

Train your agent on your website today, put it on WhatsApp, Telegram and your site, and watch the first conversations come in.

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