HeyKiko in Bangladesh

An AI agent for businesses in Bangladesh

Kiko learns your website, catalogue and documents, then answers your customers on WhatsApp, your website chat and Telegram in Bangla, Banglish or English. It books appointments in Bangladesh time, captures leads, and hands the chat to your team when a person is needed.

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Updated 7 November 2026

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What Kiko does for Bangladeshi businesses

  • Answers from your own content

    Kiko reads your website, PDFs and price lists and answers only from them (retrieval-augmented generation, or RAG), with the page or file each answer came from. It doesn't make up a price or a phone number.

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  • Support that hands off

    When a customer asks for a person, or your knowledge doesn't cover the question, Kiko hands the chat to your team in a shared inbox with the whole conversation.

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  • Sales and leads

    Kiko answers product questions, recommends from your catalogue and asks interested customers for their details, so your sales team in Bangladesh gets a lead with the conversation attached.

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  • Bookings in your time zone

    Kiko offers your real open times in Bangladesh time (BST, UTC+6), books the one the customer picks and adds it to your Google Calendar.

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  • Answers from your database

    Connect your own database and Kiko can look up an order, a stock level or a delivery date, read-only, with what it may read decided in code.

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  • Requests that need approval

    Refunds, complaints and custom quotes become cases your team approves, with the customer kept up to date.

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A sample conversation

A size and price question in Banglish

A buyer asks in Banglish after tapping through from Facebook. Kiko answers from the catalogue and the team arranges delivery.

Nakshi Fashion, Dhaka is a sample business on WhatsApp; the names and prices are made up.

LeadWith your team
Product
Kurti, size M
Price
৳1,450 + delivery
Came from
Facebook post
Channel
WhatsApp

Languages your customers in Bangladesh write in

Bangladeshi customers write Bangla in its own script or in English letters, often mixed with English. Kiko follows the way each customer writes.

  • Banglish

    “Bhai, ei dress ta size L e ache? Dam koto?” gets an answer in the same Banglish.

  • Bangla script

    A customer who writes in Bangla script gets the reply in Bangla script.

  • English for business clients

    Exporters and professional firms can fix the reply language to English.

Where customers in Bangladesh reach you

Much of online selling in Bangladesh starts on Facebook, and sellers move interested buyers to WhatsApp or their website to order. That is where Kiko answers, at any hour.

  • WhatsApp after Facebook

    Put your WhatsApp link on your Facebook page and posts; Kiko answers everyone who taps through.

  • Website chat

    Buyers on your site get prices and stock answered before they leave.

  • Telegram for groups

    Sellers and communities on Telegram can answer questions there with the same agent.

What WhatsApp costs in Bangladesh

Meta's Bangladesh rates per delivered message, from its USD rate card effective 1 October 2026. Meta bills them to your own WhatsApp account; HeyKiko adds nothing to them.

WhatsApp message rates in Bangladesh
MessageWhat it's forRate
MarketingOffers and announcements, to customers who opted in$0.0732
UtilityBooking reminders, order and delivery updates$0.0037
ServiceReplies inside the 24-hour window, after 1,000 free a month per number$0.0037

For an online clothing shop in Dhaka with 2,500 chats a month and about 4 replies each, 10,000 replies are 9,000 paid after the free 1,000: $33.30. Adding 2,000 reminders and updates ($7.40) and 500 offers ($36.60) brings Meta's bill to about $77.30 a month.

Full Bangladesh pricing · Work out your own month · Source: Meta

FAQ

Questions from businesses in Bangladesh

Straight answers before you set it up.

Still have a question?Ask Kiko. It's a HeyKiko agent trained on everything here.
Ask KikoBook a demo

Yes. Connect your business number through Meta's WhatsApp Business Platform and Kiko answers every message from your catalogue and documents, day and night.

Keep reading

Kiko, the HeyKiko mascot, waving

Let Kiko take the next message

Train your agent on your website today, put it on WhatsApp, Telegram and your site, and watch the first conversations come in.

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