An AI agent for businesses in Saudi Arabia

Kiko reads your website, PDFs and price lists and answers only from them (retrieval-augmented generation, or RAG), with the page or file each answer came from. It doesn't make up a price or a phone number.

When a customer asks for a person, or your knowledge doesn't cover the question, Kiko hands the chat to your team in a shared inbox with the whole conversation.

Kiko answers product questions, recommends from your catalogue and asks interested customers for their details, so your sales team in Saudi Arabia gets a lead with the conversation attached.

Kiko offers your real open times in Saudi time (AST, UTC+3), books the one the customer picks and adds it to your Google Calendar.

Connect your own database and Kiko can look up an order, a stock level or a delivery date, read-only, with what it may read decided in code.

Refunds, complaints and custom quotes become cases your team approves, with the customer kept up to date.

“كم السعر؟ عندكم موعد بكرة؟” is understood as the everyday question it is, and the answer comes back in natural Arabic, right to left.

Customers who write Arabic in Latin letters and numbers, like “3ndkom mw3d?”, are understood too.

Customers who write in English get English replies from the same knowledge.

Connect your business number through Meta's WhatsApp Business Platform; Kiko answers every message on it at once.

Visitors ask on your site in Arabic and read the answer right to left.

Every chat, on every channel, in one list your team works from together.